Shipping policy
We typically process orders within 48 hours. Estimated delivery times below are after dispatch.
| Destination | Subscription orders | One-time orders | Estimated delivery |
|---|---|---|---|
| Ireland | Free shipping | €4.99 | 1–3 days |
| United Kingdom | Free shipping | £3.99 | 2–3 days |
| Europe | Free shipping | €5.99 | 3–7 days |
| Rest of world — Australia, Canada and New Zealand | Free shipping | €8.99 | 6–10 days |
All orders use tracked delivery. Available delivery options and the final shipping charge are shown at checkout. Delivery times are estimates and may be affected by public holidays, courier delays or customs clearance.
Customs and import charges
For deliveries to Great Britain (England, Scotland and Wales), shipments with a goods value of £135 or less are free from customs duty, with any applicable VAT charged at checkout rather than on delivery.
Shipments over £135 may incur import VAT, customs duty and courier handling fees before delivery. This does not apply to Northern Ireland.
Orders shipped outside the EU, including our rest-of-world destinations, may incur customs duties, import taxes or courier clearance fees. Any such charges not collected at checkout are your responsibility and may need to be paid before delivery. These charges are separate from shipping costs and may apply even when shipping is free.
Tracking and support
You’ll receive an order confirmation by email and a tracking link once your order has shipped.
For delayed, missing or damaged deliveries, contact hello@grovawellness.com and we’ll help resolve the issue. Your statutory consumer rights are unaffected.